lets start with the basics that apply to all wood wicks, including ours

Candle Care and Maintenance

Wood wicks are more delicate than traditional cotton wicks and can take more love to maintain!

We are obsessed with wood wicks because they provide a unique and delightful experience, but our wicks are also cut from FSC certified, untreated wood! Therefore, due to their natural properties, there may be slight variances in the thickness and grain of each wick. As a result, each candle may burn slightly differently and may require some love and maintenance. Please read the below for full guidance on how to properly light and care for your new candle!

  • Step 1

    Prior to every burn, trim your wood wick to 1/4 inch. The shorter height allows the wax to capillary up the wick to feed the flame properly.

  • Step 2

    Allow the wax to fully melt to the edge of the candle vessel, both on the first burn and every consecutive burn after! (this may take a couple of hours).

  • Step 3

    Do not burn the candle for more than 4 hours at a time. When there is only 1/2 inch of wax remaining in the candle vessel, it's time for a new one!

1 3

Do's and Don'ts

1. Keep candle free from foreign objects and wick trimmings.

2. Keep away from children and pets.

3. Never leave a candle burning unattended.

4. Keep lit candles away from drafts and other flammable materials.

5. The candle vessel will be warm to hot when it is lit so be sure to keep it on a heat resistant surface when lit and never move or touch a candle whilst it is lit.

6. Do not use candles near electrical items or near a heat source.

How to fix tunnelling

If your candle begins to tunnel (which essentially means the wax sticks to the side of the vessel without burning), your wick can have troubles staying lit. If the tunnelling hasn't gone too deep, oftentimes it can be fixed.

What causes a candle to tunnel?

Tunnelling often occurs when a "memory ring" forms in the wax of the candle. Memory rings form when the candle has not burned for long enough, preventing it from burning to the edge of the candle vessel.

How can you fix tunnelling?

Try to burn your candle for at least 2 hours on each burn in order to ensure a clean, even burn every time. If your candle has already begun to tunnel, the most effective way to correct it is to try the aluminium foil technique described here. Alternatively, you can use the heat gun method.

your wax melts need a little love too!

Wax Melt Care and Maintenance

As yummy as they may look, our wax melts are unfortunately not edible so please do not consume!

Do's and Don'ts

1. Always remove the container around the wax melts and only use warmers approved for wax melts.

2. Keep away from children and pets.

3. Never leave a wax melt warmer burning unattended.

4. Do not burn for more than 3 hours at a time.

5. The wax melt warmer will be warm to hot when it is lit so be sure to keep it on a heat resistant surface when lit and never move or touch a warmer when it is lit.

6. Do not use wax melt warmers near electrical items or other heat sources.

7. Use in well ventilated areas and keep away from flammable objects, materials or surfaces.

8. Do not add water or other liquids to your wax melt warmer.

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